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Virtual Assistants for Acupuncture Clinics

Elevate Your Acupuncture Clinic with Virtual Receptionist Services

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Why Choose Us

Compassionate & Caring Team

5 Star Testimonials from Healthcare providers

Created and Run by a Holistic Clinic Owner

Virtual Assistant Service For Acupuncturists

  •     Virtual Assistant Service for Acupuncture Clinics – We understand that you treat the person and not the disorder. We speak your language and understand the scheduling nuances of running 2 or 3 rooms at a time managing multiple clients per hour. We can answer complicated questions about how Chinese medicine works. We train in real acupuncture clinics.
  •     All Acuhub receptionists are US based and  HIPAA compliant.  We ensure that all of your clients are treated with empathy and caring right from the initial inquiry.
  •        We work with Janeapp, AcuSimple, AcuBliss and many other EHRs. Stop missing calls and deliver a professional first point of contact with your own acupuncture specific remote receptionist.
Business Service Agent With Headset At Computer On Phone

Specializing in :
Acupuncture Clinics • Chiropractic Clinics • Physical Therapy Clinics • Mental Health Therapists

SAVE MONEY

SAVE TIME

IMPRESS NEW CLIENTS

HIPAA COMPLIANT

INCREASE BOOKINGS

US BASED

COMPASSIONATE & RELIABLE

DEDICATED TEAM

HIGHLY TRAINED STAFF

Want to Work With Us?

Email Us at SUPPORT@ACU-HUB.com
MORE ABOUT OUR VIRTUAL ASSISTANTS FOR ACUPUNCTURISTS
  1. Does Any Receptionist Answer My Phone or a Dedicated Person Each Time? 

We pair each clinic with their own full-time virtual receptionist or a team of two part-time remote receptionists.  You get to know your team and rely on them just as if they are working alongside you in your clinic.  You and your reception team will be able to text, slack, email, and even talk to each other during your day. You’ll be on a first name basis with your dedicated teammates.  

 

  1. Do I Get to Keep My Phone Number? 

YES! Your clinic number will remain the same.  We can port your number into our system or provide you with a dedicated forwarding number.  You can forward all calls, or some calls, or scheduled calls.  It’s customizable for your needs.  

 

  1. What Tasks Do We Do for You? 

Our US based VAs answer questions about your services, book your clients on your preferred EHR, take Credit Cards on file, manage emails, gather insurance policy info, and make sure new patient paperwork is complete and that patients know where to go on the first visit. We let you know when someone is running late, or needs supplements, and we assist you in any way with communication with your clients.  We can send invoices and assist with billing too. 

 

  1. Do You Help with Billing Insurance?    

The answer is yes.  Currently we are broadening our services to assist you with your insurance burden.  We take down client insurance info into your EHR,  and can assist with eligibility checking, claim submission and tracking of routine claims.  **We offer this to Janeapp users only at this point. 

 

  1. Why Should I Choose You Over Another Remote Receptionist Service?

Our company is run by a successful clinic owner and acupuncturist who understands the importance of human empathy and compassion.  With our BIG EARS, BIG HEARTS, your receptionists listen with empathy making each client feel heard and understood. We know your clients might be in pain or struggling with health challenges. We will become part of your team. 

Customized Virtual Assistant Support for Acupuncturists

FRONT OFFICE

Virtual Reception & Scheduling

$ 795 / mo
  • $150 for each additional provider
  • 1-2 locations
  • Unlimited outbound calls
  • Unlimited appts
  • Up to 80 inbound calls
  • Dedicated Team
  • New patient onboarding
  • Google review requests
  • Compassionate & Kind
  • Specialized in Acupuncture
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BACK OFFICE

Virtual Assistant Tasks & Tracking

Custom pricing / mo
  • Email Management
  • Invoicing
  • Insurance Coordination
  • Eligibility Checks
  • VA RFS Submission
  • Janeapp/ Claim MD Submission
  • Basic Claims Management
  • Google Review Requests
  • Knowledge of your insurance codes
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FULL OFFICE

Complete Clinic Admin Support

15% Discount / mo
  • All Front Office tasks
  • Determined Back Office tasks
  • Compassionate Dedicated Team
  • Customized Support
  • Integral part of your clinic
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Testimonials from Our Clients

Thank you, as always, for the impeccable service you provide. My business could not survive without you!
Andrea White L.Ac.
Thank you for breathing new life into my business and giving me space to breathe all at once. I have always struggled to answer the phone or return calls.  I eventually hired an answering service. They charged $1 /minute whether it was a sales call or telemarketer. They didn't even know what they were doing even when they bothered to answer the phones. Not that they even belong in the same category as Acuhub but since I switched to you guys I have been amazed at the level of care and professionalism you all bring to the table!. Thank you, thank you, thank you. Keep up the good work.
Meredith Vorrath L.Ac
"Acuhub has been a total game-changer for our office.  We couldn't be happier with their service and staff! We are able to multi-task more efficiently, spend more time in patient rooms, and our new patients come in completely prepared for their appointments and knowing exactly what to expect. Our virtual reception team has been amazing - they are attentive, precise, and so extremely efficient! Our experience with Acuhub has been amazing, and we are so grateful to have added their services to our office."
Dr. Marco DiBonaventura
I love Acu-Hub, their virtual reception services have been so helpful for me and my clinic. I always dreaded and was honestly so bad about answering my phone and getting back to people before, which makes no sense as a small business-owner whose livelihood relies on getting back to people (forehead smack). I feel such relief and gratitude to have Acu-Hub’s amazing receptionists doing this for me. They are well-versed in holistic healthcare practices and can answer questions about acupuncture, were quick to grasp the ins and outs of my clinic and various practitioners, and are always professional, friendly, and quick to respond. It’s really provided a great value to my clinic because it translates to more patients booked, well-worth the investment. I wish I had hired them sooner!
Katie Atneu L.Ac.
I was very hesitant in hiring a virtual receptionist. I am very particular on how the phones are answered, how we reply to emails etc. Acuhub has delivered and is extremely professional. The take the time to train the staff appropriately in order to represent your clinic and reputation. I would highly recommend them.
Dr. Dimitri Boules
I've had several patients tell me that you all have been great receptionists.  They say you represent my services very well and are very professional.  From the bottom of my heart, thank you.
Heather Sullivan L.Ac.
"We hired Acuhub to help us improve our systems to accommodate the growth of our new clinic. Jenn got us quickly set up with new software, streamlined our existing systems, improved patient forms, and advised us on better patient management. She even gave us ideas for improved feng shui in our clinic. Jenn is knowledgable, experienced, and a creative problem solver. I highly recommend her expertise in any area of your practice."
Rene Marshall, PhD, L.Ac.
"Jenn Collins has a unique gift for making people and concepts seem easy. For many years she has consulted with me about various aspects of running my acupuncture clinic. She brings a relaxed, yet focused intention to what she does and has a wit about her that gets the job done. I have been a patient in her clinic and personally experienced the systems she has in place and witnessed the growing success of her business model. I would highly recommend Jenn to any acupuncturist who is looking to save time and money and make their business run more smoothly. Jenn gets the concept of working smarter not harder. She also is a fabulous healer and person!"
Ann Zimmerman, L.Ac.
"Jenn Collins is a dedicated practitioner to the practice of Chinese Medicine, and to helping professionals in the field reach their potential without having to reinvent the wheel.   Jenn knows patient care and Jenn knows practice management - She is a unique combination of talent and skill in both areas and can offer you a solid step up in business that allows you to focus on patient care.  Thank you, Jenn for being such a reliable resource!"
Diane Wintzer, L.Ac.
"They say the best way to run a successful business is to hire people that are smarter than you, Jenn is that person for me. She has the ability to hold me accountable for my goals, hold the big picture vision as well as address specific tasks, weather it be improving email communications or a clear pricing structure. She is an all around great coach to work with and I am grateful for her guidance and support."
Sequoia Miller, Business Owner
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