Aligned with your mission; we are an extension of your clinic. WE ANSWER AND SCHEDULE YOUR WAY.  100% HIPAA compliant and 1000% compassionate, we handle each call with tenderness. We realize pain and injury are some of the main reasons people are seeking your care.
Virtual Assistants & Receptionists for Holistic Healthcare
You treat the patients.
We handle your calls.
Why Choose Us
Compassionate & Caring Team
Who We Work With
Acupuncturists
Acupuncture clinics are where Acuhub was invented.  In fact, our founder is an Acupuncturist, having hired and trained hundreds of receptionists in this arena. WE SPEAK YOUR LANGUAGE.  Trained to answer all the questions about Chinese Medicine, there is no better remote reception company out there.Â
Mental Health Therapists
With big ears and bigger hearts, empathy is our top priority.  We ensure that your CLIENTS ARE HEARD from the first point of contact.  It’s a huge step reaching out for help, and we are here for your clients.  Your dedicated team of one or two receptionists builds consistency and trust for your business.
Acupuncture Clinics • Chiropractic Clinics • Mental Health Therapists
You focus on healing. We handle the rest.
Our U.S.-based receptionists are trained in reception for acupuncture, chiropractic, physical therapy, mental health and other holistic practices. Â
We ensure that every caller receives prompt and friendly assistance. We can manage scheduling, onboarding, and patient inquiries, so you never miss an opportunity. Â
A remote receptionist will increase professionalism, reduce staffing costs, and streamline communication so you can focus on healing while we handle the rest.
Imagine running a practice where you have time for your patients AND time for yourself.
Our Client Testimonials
Thank you, as always, for the impeccable service you provide. My business could not survive without you!
Thank you for breathing new life into my business and giving me space to breathe all at once. I have always struggled to answer the phone or return calls. I eventually hired an answering service. They charged $1 /minute whether it was a sales call or telemarketer. They didn't even know what they were doing even when they bothered to answer the phones. Not that they even belong in the same category as Acuhub but since I switched to you guys I have been amazed at the level of care and professionalism you all bring to the table!. Thank you, thank you, thank you. Keep up the good work.
"Acuhub has been a total game-changer for our office. We couldn't be happier with their service and staff! We are able to multi-task more efficiently, spend more time in patient rooms, and our new patients come in completely prepared for their appointments and knowing exactly what to expect. Our virtual reception team has been amazing - they are attentive, precise, and so extremely efficient! Our experience with Acuhub has been amazing, and we are so grateful to have added their services to our office."
I love Acu-Hub, their virtual reception services have been so helpful for me and my clinic. I always dreaded and was honestly so bad about answering my phone and getting back to people before, which makes no sense as a small business-owner whose livelihood relies on getting back to people (forehead smack). I feel such relief and gratitude to have Acu-Hub’s amazing receptionists doing this for me. They are well-versed in holistic healthcare practices and can answer questions about acupuncture, were quick to grasp the ins and outs of my clinic and various practitioners, and are always professional, friendly, and quick to respond. It’s really provided a great value to my clinic because it translates to more patients booked, well-worth the investment. I wish I had hired them sooner!
I was very hesitant in hiring a virtual receptionist. I am very particular on how the phones are answered, how we reply to emails etc. Acuhub has delivered and is extremely professional. The take the time to train the staff appropriately in order to represent your clinic and reputation. I would highly recommend them.
MORE ABOUT OUR VIRTUAL
ASSISTANTS & RECEPTIONISTSÂ
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- Does Any Receptionist Answer My Phone or a Dedicated Person Each Time?Â
We pair each clinic with their own full-time virtual receptionist or a team of two part-time remote receptionists.  You get to know your team and rely on them just as if they are working alongside you in your clinic.  You and your reception team will be able to text, slack, email, and even talk to each other during your day. You’ll be on a first name basis with your dedicated teammates. Â
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- Do I Get to Keep My Phone Number?Â
YES! Your clinic number will remain the same.  We can port your number into our system or provide you with a dedicated forwarding number.  You can forward all calls, or some calls, or scheduled calls.  It’s customizable for your needs. We can also text with your clients and provide a texting app right onto your WordPress website.Â
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- What Do We Do for YOU?Â
Our US based receptionists answer questions about your services, book your clients on your preferred EHR, take Credit Cards on file, gather insurance info and input into your system, submit and reconcile claims, gather payments, and make sure new patient paperwork is complete and that patients know where to go on the first visit. We let you know when someone is running late, or needs supplements, and we assist you in any way with communication with your clients. Â We perform all the tasks you need to run a successful and thriving practice.
- Do You Bill Insurance?  Â
YES! Billing and Eligibility checking is offered for many insurances. Please reach out for more specific details on which insurance we can bill for you. If we can’t bill all of your insurance, we will work with you or your biller to help get insurance verified and relay the benefits to your patients and get them booked on your calendar. Â
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- Why Should I Choose You Over Another Remote Receptionist Service?
Our company is run by a successful clinic owner like you, who understands the importance of human empathy and compassion.  With our BIG EARS, BIG HEARTS and love for our herd, your receptionists listen with empathy, and a spirit of family.   We know your clients might be in pain or struggling with health challenges. Our goal is to be an extension of the care you provide.
Real People Real Support
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